1. Privacy Policy
Effective Date: 8/19/2026
Relic Sheet Metal (“Relic,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have, including in connection with our SMS/text messaging program.
Information We Collect
When you become a customer of Relic, we may collect:
- Contact information (name, phone number, email address, mailing address)
- Order and account information (order numbers, order status, product details)
- Communication preferences, including your consent to receive SMS text message notifications
How We Use Your Information
We use your information to:
- Create and manage your customer account
- Process, manufacture, and fulfill your orders
- Send you order status notifications, including via SMS text message, when you have opted in
- Respond to customer service requests
- Comply with legal obligations
SMS / Text Messaging Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories are excluded, including but not limited to text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your mobile phone number and SMS opt-in status are used solely to deliver the order status notifications described in our SMS Policy, and are not sold, rented, or shared with third parties for their own marketing purposes.
We may share your information with service providers who help us operate our business (for example, our SMS delivery provider, Twilio), but only as necessary to provide our services to you, and under obligations to protect your information.
Data Retention and Security
We retain your information only as long as necessary to provide our services and comply with legal obligations. We use reasonable administrative, technical, and physical safeguards to protect your personal information.
Your Choices
- You may opt out of SMS notifications at any time by replying STOP to any message from Relic, or by contacting us using the information below.
- You may request access to, correction of, or deletion of your personal information by contacting us.
Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” above indicates when this policy was last revised.
Contact Us
If you have questions about this Privacy Policy, please contact us at: Relic Address: 5447 S Riley Ln Murray UT 84107 Email: info@relicsheetmetal.com, Phone: 801-262-5532